Frequently Asked Questions
Everything you need to know about your Trail Designs order.
What is your shipping policy?
We offer standard and expedited shipping. Standard shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days. Free shipping is available on orders over $100.
How do I return an item?
We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in their original packaging with tags attached. Visit our Return Portal to generate a prepaid shipping label.
What payment methods do you accept?
Trail Designs accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments via Afterpay.
How do I find the right size?
Each product page includes a detailed size guide with measurements. Since our fashion line features both slim and relaxed fits, we recommend checking the 'Fit Note' section for specific item advice.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
Are your materials sustainably sourced?
At Trail Designs, we prioritize ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner only with WRAP-certified factories.